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Thread: GREAT expose on the Geek Squad

  1. #1

    GREAT expose on the Geek Squad

    News station tests Best Buy's Geek Squad by unplugging hard drive and saying something's not working. The result: $640 in repairs, telling them they have a virus and finally "let us help you buy a new computer"

    http://www.kptv.com/video/19513766/index.html

  2. #2

    GREAT expose on the Geek Squad

    Not surprising at all fluffy, I could go through a few first person scenarios I've followed up after on their work as well.

    If I told some of the details many would be alarmed as to the lack of security and accountability, while they have your computer. For those really bored do a Google Search for "Johnny Agent" and see what you come across.

  3. #3

    GREAT expose on the Geek Squad

    Make that "Johnny Agent Geek Squad".

  4. #4
    The Main Man Dewayne's Avatar
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    GREAT expose on the Geek Squad

    That is why you do not take your PC to a place that also sells washer/dryers, tv, and a bunch of other stuff. Would you take your car to Target to get it fixed?

  5. #5
    Clear Coat
    Join Date
    Jul 2006
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    GREAT expose on the Geek Squad

    I saw another one a year or so back where they pulled the motherboard power connector (20/24 pin one) and left it hanging. Almost the exact same results. One best buy got it for free, the other said you need a new motherboard/psu combo , small computer shop took it overnight for 20 bucks, and small shop #2 got it for free.

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